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Free shipping on orders over $99 | 3000+ Satisfied Customers

FAQ

🧾 What size should I order?

Use our simple at-home measurement guide and compare with our size chart. If you’re between sizes, we recommend sizing up for comfort.

🚚 How long does shipping take?

We offer free U.S. shipping. Most orders arrive in 7–10 business days.

💬 How can I contact customer support?

We’re available 24/7 via email and WhatsApp to help with any questions.

👟 Are OurWalk shoes comfortable?

Yes — all OurWalk shoes are designed for all-day wear, with cushioning and support that customers love.

📏 How do they fit?

Fit depends on foot shape. Wide feet usually fit true to size, while narrow feet may prefer sizing down.

🏞️ Do they provide arch support?

Yes, every pair includes supportive insoles. Customers with higher arches sometimes add their own insoles for extra comfort.

🪡 What about quality?

We use durable, breathable materials and back every order with our 30-Day Comfort Guarantee.

💼 Can I wear them to work?

Absolutely. Our shoes are stylish enough for the office, yet supportive enough for long days on your feet.

🦶 Are they non-slip?

Yes, our soles are designed for stability and grip, even on smooth surfaces.

🎨 Do you offer different colors?

Most of our styles come in multiple colors, and each season we release new, limited shades.

🧼 Are they easy to clean?

Yes — just a quick wipe keeps them looking fresh.